The Future of Tele-medicine: UR.Life E-Pharmacy

E-pharmacies have emerged as a promising tool that provides ease of buying from the comfort of home. Here’s how UR.Life e-Pharmacy is a cut above the rest.

By Namami
23 Mar 2023

We have seen significant advances in e-commerce businesses. Due to increased internet penetration and smartphone access, e-commerce has seen exponential development across sectors, from garments to groceries, people have begun satisfying a majority of their needs online.

As a result of this radical shift in purchasing behaviour, online medicines have developed at a fast rate, offering the ease of shopping from the comfort of one's own home. E-pharmacies are gradually gaining a significant share of the overall pharma retail value chain in India.


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Contribution of e-Pharmacy In Healthcare

E-pharmacy has enabled supply of medicines online through creation of electronic health records (EHRs) or electronic patient records (EPRs) in digital format that can be shared across different platforms with ease.

The information is embedded in information systems. Such records may include a whole range of data in comprehensive or summary form:

  • demographics
  • medical history of a patient
  • medication and allergies
  • immunization status
  • laboratory test results
  • radiology images
  • vital signs
  • personal stats like age and weight
  • billing information

It serves as a complete record of a patient. It allows automation and streamlining of the workflow in health care settings and increases safety through evidence-based decision making support and quality management.


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According to a 2022 study by the National Library of Medicine (USA), the Indian online pharmacy market was assessed to be at US$ 41 billion in 2021 and remained the third biggest market in terms of value. By 2024, it is expected to increase to US$ 65 billion as the population ages, chronic infections increase, disposable income rises, and awareness grows, among other factors.

  • As a first step, patients download mobile applications on their smartphones or tablets.
  • The next step is to upload a copy of their scanned prescriptions to the system to make a request for medication.
  • Each drug request placed into the system is monitored by a team of licensed pharmacists.
  • Registered pharmacists transmit their patients' prescriptions to the local pharmacy warehouse, from where the drugs are picked up and delivered to the patient.
  • This innovative technology is secure and easy to use, and it can be utilised on both mobile and web platforms.


Current Status of e-Pharmacy In India

According to a 2021 fact sheet by KPMG (India), in 2020, the Indian E-Pharmacy market had 50 e-pharmacies and accounted for 14 per cent of overall e-Pharmacy revenue in the Asia Pacific Region.


Scope For Internet Penetration

There is still a lot of room for growth in internet usage in India, which is predicted to grow at an 8.78 per cent between 2020 and 2022. As a result of the progressive increase in internet and mobile phone usage, e-Pharmacies will continue to grow in India. Aside from that, continuous technology advancement will continue to support this expansion.


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Increasing Investments And Consolidation Activities

This sector is also attracting huge investments from some of the largest conglomerates around the world.


Increase In Medicine Spending

Medicine spending in India is expected to grow between 9-12 per cent over the next five years.

To the user, the overall process of ordering from e-Pharmacy has become easy and convenient.

  • In recent years, e-pharmacy has grown significantly in India, and it is predicted to develop at a solid 21.28 per cent compound annual growth rate between 2021 and 2027.
  • Growing internet and smartphone usage, rising healthcare expenditures, and a growing need for convenience and accessibility are the primary elements driving this increase.
  • The acute need for doorstep delivery of drugs was felt during Covid-19. Nearly 8.8 million households used home delivery services during the lockdown.
  • E-pharmacies call themselves facilitators of doorstep delivery and claim tie-ups with retail chemists for vending medicines.


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Growth Drivers For The e-Pharmacy Market?

1. Unconventional Nature of Traditional Pharma

Conventional pharma retail is largely unstructured due to the presence of several merchants in multiple locations, resulting in issues such as the selling of poor and counterfeit pharmaceuticals, price wars among various shops, and restricted drug availability. The rise of e-pharmacies can help to mitigate this threat by allowing consumers to purchase pharmaceuticals from a well-organized online platform.


2. Value And Convenience

E-pharmacies can help secure the provision of genuine and authorised pharmaceuticals (a wide choice of drugs that are safe for use) at inexpensive costs (by eliminating middlemen and offering discounts) with better accessibility (online platform, home delivery & improved digital payment infrastructure). As a result of the convenience and value they provide, e-Pharmacies are predicted to be generally embraced in our country.


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3. Government Support

The Pradhan Mantri Bhartiya Janaushadhi Pariyojana is a crucial component of the government's effort to guarantee that the country's general populace gets access to high-quality, reasonably priced medications. This, together with the Digital India Initiative, will make it possible for customers to visit Jan Aushadhi stores through a mobile application, which would be extremely advantageous for them.


4. Growing Awareness of Counterfeit Drugs

The highly sophisticated tracking mechanism and surveillance system used by e-Pharmacy remove middlemen and the possibility of receiving fake or poor medications.


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Features of UR.Life e-Pharmacy

1. A Quick And Convenient Way of Buying Medicine

Ordering medicines online need not be complicated but rather a cakewalk. And at UR.Life e-Pharmacy we ensure that. All you need to do is browse through our wide variety of products and add products to your cart and complete the payment. This makes the process of buying medicine more quick and convenient.


2. Better Prices And Discounts

When you purchase your medications from UR.Life e-Pharmacy, you receive extra perks in addition to timely delivery of your medications to your door. With discounts and special deals we give health credits to make more purchases on our platform.


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3. Personal Information Is Private And Confidential

As pioneers in the healthcare segment, we understand the importance of privacy. And that is why, over the years, we worked on building that trust. We ensure that every data shared through our online stores remains secured and encrypted.


4. Order Anytime From Anywhere

We are able to supply medications to any part of the nation because of our extensive network. In India, we have more than 4,500 pharmacies to meet all of your medication needs.


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5. 100% Genuine Medicine

All medicines and healthcare products sold on UR.Life e-Pharmacy are 100% genuine products. The products sold are inspected thoroughly to ensure only genuine products make the cut. We believe that when it comes to medicines, quality and authenticity should never be compromised


6. Easy Access To Information via Articles, Prescription Reminders And Dosage FAQs

Besides purchasing medicines, you get easy access to additional information via articles covering 70 healthcare specialities, prescription reminders, FAQs related to healthcare topics. With so many services under our umbrella, you wouldn’t need to go anywhere else!


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Offering 360° Online Medical Experience: UR.Life

At UR.Life, we make sure our products remain authentic and invest in your well-being through our seamless delivery. With UR.Life e-Pharmacy of Apollo 24/7, online ordering of medicines will never be an issue.

  • With UR.Life's e-Pharmacy, you can login on Apollo 24/7, which is supported by highly skilled experts/technicians and committed to delivering with a trusted licence of over 20,000 pincodes.
  • Our e-Pharmacy is providing express delivery in all major cities, including remote areas.
  • UR.Life e-Pharmacy service is committed to delivering 100% original products.
  • On an order of rupees 1000 and above no delivery charges are applied.
  • We are stacked with multiple payment options, be it corporate paid or employer-paid, wallets or UPI system.
  • We provide health interventions, health education, audio and video consultations, nutritionist and psychologist-on-call, Apollo 24/7 circle membership
  • We schedule web talks and seminars on health and wellness to educate your workforce about common health issues.
  • Health Risk Assessment offers health risk status for chronic and lifestyle conditions, including health checks for migraines, back pain, diabetes, heart health, obesity, poor sleep, and stress management.

Our holistic wellness services include online content delivery and custom wellness plans that are in line with your company culture, values, and business goals. With UR.Life corporate wellness packages, you can ensure that each employee is cared for in a cost-efficient manner. Experience seamless healthcare through health screenings, onsite and online health programmes, online and on-site doctor consultations and smooth prescription delivery.


Need all your wellness solutions in one place? A whole new world awaits just a click away.


At Corporate Wellness, we make sure our evidence-based approach makes employees thrive in all aspects of their lives. We help you to invest in your well-being through our seamless intervention.

We help your team and employees build mental and physical resilience by recognising their strengths, managing stress, and nurturing healthier bodies. Our holistic wellness services include online content delivery and custom wellness plans that are in line with your company culture, values, and business goals.

Boost existing well-being programmes or start a new initiative that puts employees first. With our corporate wellness packages, you can ensure that each employee is cared for in a cost-efficient manner. With our medical professionals by your side, routine health check-ups will never be an issue. Advanced laboratory technologies back UR.Life’s Occupation Health Centers (OHC), and with highly qualified experts/technicians, we’re committed to delivering trusted and quality healthcare.

Click here to learn more about the UR.Life Corporate Wellness programme and unlock better health.







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